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Backyard Junk

Term of Use

Effective Date: 10/02/2024
 

At Blues Junk and Hauling Solutions, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our junk removal and hauling services in the San Fernando Valley, California.
 

1. Information We Collect

We may collect personal information from you when you:

  • Request services or quotes through our website, by phone, or in person.

  • Communicate with our team regarding services or customer support.

  • Use our website or social media platforms.

Types of personal information we may collect include:

  • Contact Information: Name, phone number, email address, physical address.

  • Service Details: Information about the type of junk removal or hauling services requested.

  • Payment Information: Credit/debit card details or other payment methods.

2. How We Use Your Information

We use your information to:

  • Provide and manage our junk removal and hauling services.

  • Schedule and communicate about appointments or service changes.

  • Process payments and issue invoices.

  • Enhance our customer service and tailor our offerings.

  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties to assist in providing services, such as:

  • Payment processors for secure transactions.

  • Service providers for scheduling and operations.

  • Law enforcement or governmental authorities as required by law.

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Privacy Policy

4. Data Security

We implement industry-standard security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. However, no data transmission over the internet can be guaranteed secure, and we cannot assure absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications.

  • Request limitations on the use of your personal information.

To exercise these rights, please contact us at Bluesjunkandhaulingsolutions@gmail.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and customize our services. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are intended for individuals over the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, and the "Effective Date" will be updated accordingly.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Thank you for choosing Blues Junk and Hauling Solutions for your junk removal needs in the San Fernando Valley.

1. Acceptance of Terms

By accessing or using Blues Junk and Hauling Solutions services, including booking appointments or utilizing our website, you acknowledge that you have read, understood, and agree to these Terms of Service.

2. Services Provided

We offer junk removal, hauling, and related disposal services. Service availability may vary based on operational capacity and unforeseen circumstances.

3. Customer Responsibilities

To ensure a successful service, you agree to:

  • Provide accurate and complete information about the items to be removed.

  • Ensure clear and safe access to items requiring removal.

  • Be present or have an authorized representative on-site during the scheduled service.

  • Pay applicable fees as agreed upon at the time of booking.

4. Pricing and Payment

Our pricing is based on the type, size, and volume of items removed. A quote will be provided before service. Payment methods include cash, credit card, or other approved methods at the time of service. A deposit may be required for larger jobs.

5. Cancellation and Rescheduling Policy

  • Cancellation: You may cancel or reschedule without penalty up to 24 hours before your appointment. Cancellations within 24 hours may incur a fee.

  • Rescheduling: Contact us to reschedule as soon as possible; we will do our best to accommodate you.

6. Prohibited Items

For safety and environmental reasons, we cannot accept certain hazardous materials, including:

  • Toxic chemicals

  • Asbestos

  • Explosives or firearms

  • Medical or biological waste

If prohibited items are found, we reserve the right to refuse their removal.

7. Liability and Damages

While we handle your property with care, we are not responsible for:

  • Damage to non-disclosed fragile or valuable items.

  • Pre-existing damage.

  • Loss or damage due to circumstances beyond our control.

To the fullest extent permitted by law, we disclaim any liability for direct or indirect damages related to our services.

Terms of Service

7. Liability and Damages

While we handle your property with care, we are not responsible for:

  • Damage to non-disclosed fragile or valuable items.

  • Pre-existing damage.

  • Loss or damage due to circumstances beyond our control.

To the fullest extent permitted by law, we disclaim any liability for direct or indirect damages related to our services.

8. Disposal Practices

We are committed to environmentally responsible disposal. We aim to donate reusable items and recycle materials whenever possible, complying with local regulations.

9. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind regarding quality or suitability for any purpose.

10. Indemnification

You agree to indemnify and hold harmless Blues Junk and Hauling Solutions from any claims arising out of your use of our services or breach of these Terms.

11. Termination of Services

We reserve the right to refuse or terminate services at any time for violations of these Terms or for safety reasons.

12. Governing Law

These Terms shall be governed by the laws of the State of California. Disputes will be resolved in California courts.

13. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the new terms.

14. Contact Information

For questions about these Terms, please contact us at:

Thank you for choosing Blues Junk and Hauling Solutions.

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